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Frequently Asked Questions


Are you open evenings and weekends?

Yes. Therapy times are available until 7 pm Monday through Thursday as well as Saturday afternoons.


How much will it cost?
Does Alberta Health Care cover any part of the fee?


The cost of an initial examination, including treatment, is $105. Subsequent treatments range from $60-$80 depending on the treatment provided. Alberta Healthcare does not cover chiropractic or physiotherapy treatments. Treatment packages are available to decrease the overall cost of a treatment program. Treatments for motor vehicle accident related injuries and WCB Alberta related injuries are completely covered without extra fees.


Do I need a referral from my doctor?

No. Everyone has direct access to our services.


What happens with motor vehicle accidents?

If you’ve been injured in a motor vehicle accident, regardless of fault, you have coverage for a minimum of 90 days. MVA cases should contact us as soon as possible after the accident. Early intervention will maximize opportunity for a speedy recovery. Again, no medical referral is necessary.


Will my benefits cover the treatment?

Every company benefit plan is different. Most plans offer some coverage for chiropractic, physiotherapy, and massage therapy. You should contact your plan’s administrator for specifics. Active Release and Graston treatments fall under chiropractic coverage. IMS and acupuncture fall under physiotherapy. All treatments not covered by health plans qualify as deductions under Revenue Canada’s rules for family medical expenses.


How long will I be in the office?

At your first visit you can expect to be in the office for one hour. Subsequent visits will take anywhere from fifteen minutes to a half hour.


How many treatments will it take?

There is a large variability in the number of treatments required. Most sprain/strain conditions can be resolved in eight to twelve sessions over 4-6 weeks. Newer conditions can often be addressed in three weeks while chronic conditions may take longer. A more accurate estimate of treatment requirements will be provided at your initial assessment.


Do treatments hurt?

We’re not going to lie to you- there is some discomfort with most of the treatments we provide. That being said, we have several strategies for reducing the discomfort experienced during treatment and we always work within your tolerance.


Do I have to be adjusted?

Absolutely not. Spinal joint manipulation is only one of the treatments we provide. Patients wanting Active Release, Graston, or IMS often do not receive spinal adjustments. Even if adjustments are recommend in your specific case, it is always your option to choose alternate therapies.


Do I Need a New Mattress?

So your back hurts first thing in the morning. This is one of the most common early signs that a back problem is developing. It is very unlikely that your mattress is the cause. Before you spend a few thousand dollars on a new mattress consider this: Most cases of minor back pain can be resolved with four to six weeks of therapy and exercise.